We are passionate about shaping cities for people, reducing pollution and breaking through traffic congestions.
A green planet with mobility owned by everyone, shared by everyone
We believe that micromobility plays an important role in shaping the fossil-free city of the future. To accelerate the transition to shared electric transport, we are seeking cooperation with cities. We strive to meet all local requirements and to cooperate with local entrepreneurs.
We take responsibility
We want to ensure that transformation is done the right way. Through technology and innovation, our fully durable operation and through an open and transparent dialogue with cities, governments and other stakeholders.
We prioritize safety
Safety of our and other roadusers like pedestrians have our priority. We check our vehicels every two to three days and repair defects at the location or in our workshop. Our dedicated team makes people aware of driving safely during local pop-up events, where they give driving demonstrations to new users and interact with citizens who receive valuable lessons and feedback.
Sharing of data
We provide our cities with detailed information about our operations via MDS APIs, they can request current and historical vehicle availability and trip data. This allows cities to collect data that can influence real-time traffic management and public policy decisions to improve safety and quality of life in urban environments.
When you open the app, click on the profile icon on the right and register your phone number. Pay attention! Your number is verified with a code, so use the phone number that corresponds to the phone on which you installed the app. Then enter your details:
1 Click on the profile icon on the right, fill in your personal details and click on ‘save’
2 Then follow the steps to submit your driving license for verification
3 After uploading, your driving license will be verified and you will receive an SMS within a few minutes
4 You can now add your payment method. You can drive per minute with your CreditCard and if you want to buy a package, you can also pay via Bancontact
5 Do you want to start a ride? Find an e-scooter near you on the map
6 Click on the e-scooter icon and press ‘Reserve’
7 Walk during the 15 free minutes to your e-scooter. When you are at the e-scooter, click on ‘Start’ in the app
8 Drive wherever you want to go to. Have fun!
How do I start the e-scooter?
You have located the e-scooter and if you have reserved it, you can simply click on ‘Start’ in the app to start the scooter. If you are standing next to the scooter without making a reservation, you can just scan the QR code on the scooter.
Where can I find an available e-scooter and how can I reserve it?
All available e-scooters can be found on the map in the GO Sharing app and of course you choose the nearest e-scooter. Click on the green button ‘Reserve’ and you will then have 15 free minutes to walk to the scooter.
What should I do if the e-scooter doesn’t start?
The e-moped can be started and stopped through our app. That is why our e-mopeds have an extra security system, a start and stop system.If you see ‘Ready’ appearing in the dashboard, you can just drive away as usual. Is the ‘Ready’ sign off? First make sure that the stand is folded down, then you can press the ready button. You can find this button at the bottom, right next to the emergency lights button on your right hand. You can now start the e-moped. Are you still unable to start the e-moped? Please contact our costumer support via email@example.com.